Question 2: If your organization were contemplating using a team-based approach to increase productivity and reduce cost, what training issues would the organization be likely to face? How could the organization address these issues?

Question 3: Have you (or your supervisor) used the coaching technique on your subordinates (or his/her subordinates)? Which coaching model introduced in Chapter 10 best describes the coaching process you experienced (or observed)? Was the coaching effort successful? Explain which part of the coaching process was effective and which part should be improved.