QUESTION $2$

It is important to state your objectives in percentage points or percentages, making sure to use clarifying phrases. Which of the following is most correct?

To increase awareness of RedBalloon online services by $20\%$ in FYI$2025,$ baseline $10\%$

To increase awaresness of RedBallon online services by $20\%($or from $10$ to $12\%)$ in FYI $2025,$ baseline $10\%$

Neither one is better than the other