Question 2 (Marks: 30) Q.2.1 CRM systems do benefit the companies. Argue against or in support of the above statement. Q.2.2 Using a plausible example, describe the problems with Fitter Snacker's (5) accounting and invoicing. Q.2.3 Develop a spreadsheet/ table to forecast fitter's sales from July to December, Also (10) Calculate the base projection figure for the sales shown below and factor in the 3% estimated growth rate. Assume that last year the special marketing promotion resulted in an increase in 4200 products for September and that this year their special marketing promotion will result in an increase in 3700 products for August. Round off your answers to the nearest 10 where required. The production plan for Fitter Snacker calls for 8000 cases of the snack bar product group in October. If the snack bar product group consists of NRG-A and NRG-B bars with the proportion 55\% NRG-A bars and 45% NRG-B bars, calculate the number of NRG-B bars that should be produced in October