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Question 2 Next week, Super Discount Airlines has a fight from New York to Los Angeles that will be booked to full capacity. The airline

Question 2
Next week, Super Discount Airlines has a fight from New York to Los Angeles that will be booked to full capacity. The airline knows from past history that an average of 20 customers (with a standard deviation of 10) cancel their reservation or do not show for the finue from a ticket on the fight is $125. If the fight is overbooked, the airline has a policy of getting the customer on the next available flight and giving the person a free round-trip ticket on a future fight. The cost of this free round-trip ticket averages $250. Super Discount considers the cost of flying the plane from New York to Los Angeles a sunk cost.
a) By how many seats should Super Discount overbook the fight?
b) FAA is planning to mandate minimum $500 compensation for those passengers lost seats due to overbooking. How will this new regulation affect the overbook seat for this flight?
Note: NORMSINV(0.33)=-0.43, NORMSINV(0.67)=0.43, NORMSINV(0.5)=0.00, NORMSINV(0.2)=-0.84, NORMSINV(0.8)=0.84

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