QUESTION 20

1. The principal components of dispute resolution are_____________.
2. A.lumping, resolution, and withdrawal
3. B.negotiation, acceptance, and resolution
4. C.negotiation, mediation, and arbitration
5. D.negotiation, mediation, and resolution

QUESTION 21

1. Type of dispute resolution process which takes place when disputants seek to resolve their disagreements without the help of neutral third parties:
2. A.arbitration
3. B.resolution
4. C.avoidance
5. D.negotiation

QUESTION 22

1. A basic requirement for successful negotiation is_____________.
2. A.making sure all parties are satisfied
3. B.desire to settle the dispute without escalation
4. C.desire to settle the dispute without presenting evidence
5. D.insuring gains and losses cancel each other out

QUESTION 23

1. A dispute resolution method that interposes a disinterested and noncoercive third party between the disputants:
2. mediation
3. arbitration
4. negotiation
5. resolution

QUESTION 24

1. Ideally, both parties in mediation should_____________.
2. A.have confidence in the mediator
3. B.be willing to listen to the advice of the mediator
4. C.consider the mediator as impartial
5. D.all of the above

QUESTION 25

1. The ombudsman process is related to_____________.
2. A.litigation process
3. B.arbitration process
4. C.mediation process
5. D.arraignment process

QUESTION 26

1. A public and formal method of dispute resolution:
2. A.mediation
3. B.arbitration
4. C.feuding
5. D.adjudication

QUESTION 27

1. The rent-a-judge process is closely related to_____________.
2. A.the ombudsman process
3. B.mediation
4. C.arbitration
5. D.adjudication

QUESTION 28

1. Tort litigation primarily involves_____________.
2. A.contract cases
3. B.personal injury cases
4. C.employment cases
5. D.none of the above

QUESTION 29

1. Which of the following isnotan explanation for the increase in civil litigation over time?
2. A.lawsuits are good for America
3. B.television portrayal of court as entertainment
4. C.all parties benefit from lawsuits
5. D.increase in the number of lawyers

QUESTION 30

1. What Supreme Court decision in 1964 caused prisoner lawsuits to increase?
2. A.The decision to allow prisoners to sue state correctional officials.
3. B.The decision to allow standards of care to be lowered.
4. C.The decision to restrict parole to some inmates.
5. D.The decision to allow permanent solitary confinement.