Question 22 (1 point) In the purchase of a car, the assessment of the importance of factors such as speed, fuel efficiency, and price occurs at which step of the decision-making process? O identify a problem analyze alternatives identify decision criteria evaluate decision effectiveness Question 23 (1 point) The term focuses on techniques or programs to change people and the nature of interpersonal work relationships. decentralization O organizational development O job redesign automation Question 24 (1 point) Effective leaders, as defined in your text, share eight key traits. Which of the following traits is commonly found in effective leaders? active listening innovative introversion emotional intelligence