QUESTION 22 The traditional view of levels of management was hierarchical, with front-line managers working for the benefit of middle managers, and middle managers working for the benefit of top managers. Now the pyramid is seen more as a support system, with top managers supporting middle managers, and middle managers supporting front-line managers. This concept is known as O a. the managerial support system. b. breaking down levels of management. c. front-first management. O d. empowerment. O e. the upside-down pyramid. QUESTION 23 0.5 Sally is a recent graduate of EKU, and knowing that she wants to climb the corporate ladder as quickly as possible into management positions, she is working diligently to build multiple skillsets. She pays particular attention to developing her skills, as she knows these are critical at all levels of management instead of only at the lower levels or upper levels. a. decision Ob. conceptual O c. resolution Od. technical e. interpersonal