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Question 23 1 pts When we are engaged inlistening, it is easy to become distracted by emotion-laden words. Instead of listening to the prospect, we

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Question 23 1 pts When we are engaged inlistening, it is easy to become distracted by emotion-laden words. Instead of listening to the prospect, we may become obsessed with the offensive words and wonder what to do about them. O evaluative O marginal O routine O active O passive

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