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QUESTION 23 10 After many years of providing product refunds or replacements without a receipt nor time limitation, LL. Bean recently changed its return policy

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QUESTION 23 10 After many years of providing product refunds or replacements without a receipt nor time limitation, LL. Bean recently changed its return policy and limits refunds or replacements to purchases within the last year. Customers must have a receipt for refunds to be considered. Discuss how this new policy relates to the company value chain and explain why you think LL Bean deemed this necessary to implement. Explain the risks to the company related to this policy change

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