Question 3 (1 point) Susan is going through a bit of a sales slump. No matter what she does, she seems unable to book any meetings with potential clients. She approaches you and asks for some tips on how to get her out of her sales slump. Which of the following is NOT likely to be advice you would provide? Stay calm and do not panic O Be positive and focus on what you are trying to accomplish O It is not you it is the product; therefore, your slump will not change unless you have a better product to sell Keep trying and don't give up - get back to the basics Get your manager to review your approach and sales pitchQuestion 4 (1 point) Patricia is analyzing customer interaction data gathered from her company's website to better understand the customers' needs and use the information in her sales process. Patricia is involved in: Prospecting on the web O Social listening Social selling O Lead scoring O Pipeline management