Question $32($Mandatory$)(2\mathrm{.}5$ points$)$

Mark has recently been given the position of operational supervisor. One of Mark's employees, Sonya, is very insecure about her capabilities and sometimes gets very frustrated. She has even yelled at her coworkers when frustrated. Mark, on the other hand, is very good at handling difficult situations by staying calm, secure$,$ and positive. Mark and Sonya appear to be at opposite ends of the continuum of which of the Big Five personality dimensions?

openness

conscientiousness

emotionalism

extroversion