Question 3 2 pts During the formation stage of team building, which of the following steps does a team leader take He or she ensures that the team knows and understand the standard operating procedures He or she ensures that the employees identify with their team He or she permits employees to move from Questioning everything to trusting themselves, their peers, and their leaders He or she works on three areas that include the leader's actions, training, and the team's development during the conduct of operations Question 4 2 pts Which of the following statements is true of an informal leader? An informal leader may have the authority over adherence to rules and direction of followers An informal leader may hold a legitimate leadership position in an organization, An informal leader may display charismatic leadership, An informal leader may possess the downward flow of authority given to him or her by an authorized agent