Question 3 (30 marks) Surrey Glass Manufacturing, manufactures a variety of high quality electronic components. Data from the last three months are presented below: Direct materials partial productivity Overtime hours worked Defect rate On time delivery Set up time (average in hours) Number of machine breakdowns 2 Downtime (hours) Number of products returned 6 Throughput time (hours) April May 0.85 0.86 8075 2.00% 1.95% 98.0% 98.3% 6.90 6.85 1 12.0 11.5 5 12.0 11.8 June 0.87 72 1.92% 98.0% 6.80 11.25 11.5 You are the new assistant controller for Ranger and the controller has asked you to review the performance over the last 3 months and write a summary analysis with your recommendations for follow up or further monitoring. In addition, the controller notes that the company, although it has many detailed performance measures, is considering implementing a balanced Scorecard and asks you to identify the measures you think would be most appropriate to include in the balanced Scorecard. Required: Analyze the performance and prepare a detailed Balanced Scorecard