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QUESTION 3 6 Which is not a cost of quality? prevention cost internal failure costs appraisal costs extended service contract costs external failure costs QUESTION

QUESTION

36

Which is not a cost of quality?

prevention cost

internal failure costs

appraisal costs

extended service contract costs

external failure costs

QUESTION

37

Before a dimension of quality can be made operationally useful, it must be restated in sor manipulative

certifiable

qualitative

marketable

measurable

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