QUESTION 3

According to Namasivayam et al. (2007), fringe benefit has been found to have a significant effect on employee performance. Discuss the type of fringe benefits that could increase productivity of workers in hotel industry based on study conducted by Ahmad, R., & Scott, N. (2015)[i].

(25 Marks)

[i] Ahmad, R., & Scott, N. (2015). Fringe benefits and organisational commitment: the case of Langkawi hotels. Tourism Review, 70, 13-23.