Question # 3Case Study:(6 Marks)

The company has five principal departments, each headed by a Manager. All the manager carry the same job grade and pay scale, though their annual bonuses generally differ, based on the performance of the irrespective departments.

Mr Muhammad Abyaanwho holds a basic degree in history and English with over two decades of industrial relations experience is not convinced that the job grade (and attend any pay scale) assigned to the various managersinthe companyare wholly justified. He asks Jenifer Keith to conduct a formal survey on the relative importance of the job contents and contribution to company's overall profitability mad by the different managers of the company. He gallantly offered himself as the first candidate to be interviewed or quizzed in this regard.

Jenifer Keith was aadvised by Mr Abyaanto interview all the heads of departments in the company ,for example finance manager, marketing manager, production manager, supply chain manager, company secretary and of course the HR manager and quiz the month the following:

1. Their role in company's policy making.
2. What they consider to be their main functions.
3. How do they carry out their functions?
4. How is their "average day in the office" spent?
5. The importance of their work to the overall profitability of the company.

After collecting the above data and analyzing it, she was to prepare two lists or charts.

• The first list was to enumerate what appears to be common between the job contents and operational activities of the various managers, with a brief narrative on the relevance of these activities to the overall efficiency of the
• The second list should give brief details of the specific tasks which are performed by one manager but not the other managers in the

Her final report should give her comments on the validity of the current system of treating all managers as equal in terms of job grade and pay scale.

You are required to assist Jenifer Keith:

1.Preparing a list of questions to be asked of the different managers.

2.Analyzing the completed questionnaires.

3.Preparing the two lists (as enumerated above).

4.Drafting herreport, giving a summary of her findings in a manner that would serve the basic purpose of the exercise, namely to find a justifiable and realistic basis of assigning job grades and pay scales to the different managers in the company.

Gives Suitable Title to this Case Study.