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Question 3 Consider the relevance of consumer protection requirements and identify (2) risks for the following; 3.1Consumer (Buyer/tenant/Seller or landlord) 3.2Risk to the Agency 3.3Risk
Question 3
Consider the relevance of consumer protection requirements and identify (2) risks for the following;
3.1Consumer (Buyer/tenant/Seller or landlord)
3.2Risk to the Agency
3.3Risk to the Industry
3.4Personal Risk
Question 10
In FIFTY TO ONE HUNDRED words Describe how the agency can clearly communicate to the consumer their rights and responsibilities, with regards to complaints resolution processes
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