Question 3

In 2000s, there was a growing shortage of personnel in IT. The Information Technology Association of America (ITAA) calculated that in year 2000 there were more than 345,000 job openings for programmers, system analysts, computer scientists and computer engineers in IT and non-IT companies.

(a) Discuss the changes in the job market for IT workers. How does the job market and current state of the economy affect human resource management?

(10 marks)

(b) Describe situations where it would be appropriate to create a project organizational chart, a responsibility assignment matrix, a RACI chart and a resource histogram. Give ONE (1) example of RACI chart.

(15 marks)