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Question 3 Miss Nelson has been employed to make the Students' Affairs office in a small college more efficient. The office also sells textbooks and

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Question 3 Miss Nelson has been employed to make the Students' Affairs office in a small college more efficient. The office also sells textbooks and stationery to students at a discounted rate. Due to a national health issue, the students will not be able travel to the office to benefit from the services they will offer, so she wants to automate the office. On advice from a colleague, she wants to use the following telecommunication technologies to deliver services to students: i. Facsimile Voicemail iii. Telemarketing iv. Video conferencing Telecommuting vi. Ecommerce vii. Electronic funds transfer viii. Electronic mail V. A Define the term office automation to Miss Nelson. (2 marks) B. Tell Miss Nelson the purpose of office automation. (2 marks) C. Explain how each telecommunication technology listed above can make the Students Affairs office more efficient. Limit your response to 1 paragraph each. (16 marks)

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