Question 3 Not yet graded/ 15 pts Marlene Briggs, president of Shorts Company, was concerned with the trend in sales and profitability. The company had been losing customers at an alarming rate. Furthermore, the company was barely breaking even. Investigation revealed that poor quality was at the root of the problem. At the end of 2013, Marlene decided to begin a quality improvement program. As a first step, she identified the following in the accounting records as quality related, in addition to the sales revenue: Sales (400,000 units @ $100/unit) $40,000,000 1,200,000 Reinspection Downtime (due to defects) 1,600,000 Vendor certification 480,000 Consumer complaints 800,000 Warranty claims 1,600,000 Test labor 1,200,000 Inspection labor 1,000,000 Design reviews 120,000 Required: Prepare a cost of quality report by quality cost category. (15 points) Cost of Quality Report.xlsx