Question 3 You are the regional manager of a five-star hotel chain known for its commitment to high-quality service to the customer. You want to make sure that the service is still up to expected standards. Thus, you take a sample of 1000 customers every day and see if a service complaint was registered from the customer. (Use z=3.00) Sample Customers Complaints Percentage 1000 8 0.008 1000 11 0.011 1000 0.006 1000 9 0.009 1000 8 0.008 1000 13 0.013 1000 0.005 1000 7 0.007 (a) Generate a p-chart to determine if the process is in control. State and include your upper and lower control limits. (b) Is the process in control