Question 31

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Which of the following most likely depends on a job's required skills, education level, safety hazards, and degree of responsibility?

Select one:

a.

telecommuting opportunities

b.

OSHA and EEO compliance

c.

employee compensation

d.

organizational culture

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Question 32

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Which of the following best characterizes training today?

Select one:

a.

Training is increasingly technology based.

b.

Training is more prevalent in the higher levels of an organization.

c.

Training is developing a negative reputation for achieving results

d.

Training is being evaluated extensively by professional HR organizations.

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Question 33

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In most organizations, which of the following is primarily responsible for appraising an employee's performance?

Select one:

a.

employee's direct supervisor

b.

human resources manager

c.

EEO representative

d.

employee's peers

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Question 34

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Jill works as a cashier at a grocery store. She earns $10 an hour (or $400 for a 40-hour week). Last week, she worked 46 hours. What is the minimum amount that Jill earned last week?

Select one:

a.

$430

b.

$460

c.

$490

d.

$520

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Question 35

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Which type of union security accounts for almost three-fourths of union contracts?

Select one:

a.

preferential shop

b.

agency shop

c.

closed shop

d.

union shop

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Question 36

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Which term refers to a set of quantitative performance measures that human resource managers use to assess their operations?

Select one:

a.

ratios

b.

tools

c.

metrics

d.

case studies

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Question 37

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Having local employees abroad perform jobs that a firm's domestic employees previously performed in-house is known as ________.

Select one:

a.

leveraging

b.

competing

c.

offshoring

d.

strategizing

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Question 38

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Which method is most frequently used by employers to gather job analysis data?

Select one:

a.

questionnaires

b.

observations

c.

interviews

d.

diaries

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Question 39

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Which of the following would most likely occur during the implementation stage of a training program?

Select one:

a.

presenting the program to a small test audience

b.

designing the program content for different learners

c.

conducting a needs analysis of newly hired workers

d.

providing on-the-job training to the targeted group of employees

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Question 40

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Which of the following is LEAST likely to be used by firms as an alternative source of performance appraisal information?

Select one:

a.

peers

b.

rating committees

c.

the employee

d.

outside experts

Question 41

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Right-to-work laws inhibit union formation by ________.

Select one:

a.

outlawing unions in right-to-work states

b.

prohibiting any form of union security

c.

making union membership a precondition for employment

d.

leaving the question of union security up to each company

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Question 42

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A firm that expands by producing its own raw materials or acquiring a retail outlet to sell its own products is most likely using a strategy of ________.

Select one:

a.

consolidation

b.

geographic expansion

c.

vertical integration

d.

regional diversification

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Question 43

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In which human resource activity does a typical labor agreement NOT give the union a role?

Select one:

a.

recruitment

b.

selection

c.

dismissal

d.

appraisals

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Question 44

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Which of the following best describes the AFL-CIO?

Select one:

a.

voluntary federation of national and international labor unions

b.

local union for automobile workers in Detroit, Michigan

c.

federation of firms that fight unionization in their plants

d.

regional branch of the National Labor Relations Board

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Question 45

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Which of the following refers to any factors that allow a firm to differentiate its product or service from those of its competitors to increase market share?

Select one:

a.

functional strategy

b.

competitive advantage

c.

corporate strategy

d.

related diversification

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Question 46

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Which performance appraisal technique lists traits and a range of performance for each?

Select one:

a.

alternation ranking

b.

graphic rating scale

c.

paired comparison

d.

constant sum rating scale

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Question 47

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Which of the following guaranteed each employee the right to bargain collectively free from interference, restraint, or coercion?

Select one:

a.

National Labor Relations Act

b.

Norris-LaGuardia Act

c.

National Labor Relations Board

d.

Taft-Hartley Act

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Question 48

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Which of the following terms refers to the consistency of scores obtained by the same person when retested with alternate forms of the same test?

Select one:

a.

equivalency

b.

expectancy

c.

reliability

d.

validity

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Question 49

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Organizational culture refers to the ________.

Select one:

a.

basic societal beliefs about what is right or wrong

b.

characteristic values, traditions, and behaviors a company's employees share

c.

principles of conduct governing an individual or group

d.

standards used by the organization to decide upon proper conduct

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Question 50

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The National Labor Relations Board was primarily established for the purpose of ________.

Select one:

a.

investigating unfair labor practice charges

b.

overseeing the establishment of local unions

c.

managing the membership of the AFL-CIO

d.

negotiating contracts on behalf of local unions