Question $40(1$ point$)$

All of the following statements about empowerment are true. Select the one most important to convey to associates.

Question $40$ options:

$1)$

Empowerment is a basic statement emphasizing equality between associates and deemphasizing rank.

$2)$

Empowerment gives an associate the right to refuse an unclear or dangerous order.

$3)$

Empowerment gives an associate the right to seek redress of unreasonable working conditions.

$4)$

Empowerment gives an associate the ability to control his or her work situation in ways consistent with the mission and values.

Question $41(1$ point$)$

A new board member asks, "How do we know that the board is doing a good job?" You reply, "Good question! The answer isn't easy, but there are several important indicators..."

Question $41$ options:

$1)$

"Strategic scorecard measures $($exhibit $4\mathrm{.}3)$ are good and improving."

$2)$

"The board works at its own self$-$evaluation."

$3)$

"Board members themselves are comfortable with process and results."

$4)$

"Conflicts of interest are in the record but also announced for relevant issues."

$5)$

All of the above