Question $4$

$1pts$

When you purchase a Lexus you will get $2$ to $3$ follow$-$up phone calls in the months and days after your purchase from the salesperson ensuring that you are satisfied, that the Lexus you have purchased is performing according to your expectations. This is an example of how

consumers can help reduce their cognitive dissonance.

marketing managers can help increase consumers' cognitive dissonance.

marketing managers can help reduce consumers' cognitive dissonance.

consumers can help reduce businesses' cognitive dissonance.

marketing managers can help reduce businesses' cognitive dissonance.