Question 4 (7 marks) a) Name two non-financial performance measures for the following businesses: - A 3-star hotel - An international airline company Make sure that your measures are specific to each type of business. (2 marks) ANSWER a): b) Assume the following objectives have been developed for Recycle Plastics Ltd, whose management is considering designing a balanced scorecard. Required: Using the Balanced Scorecard and based on the objectives provided, draw a strategy map for Recycle Plastics Ltd. (5 marks) ANSWER b): Question 4 (7 marks) a) Name two non-financial performance measures for the following businesses: - A 3-star hotel - An international airline company Make sure that your measures are specific to each type of business. (2 marks) ANSWER a): b) Assume the following objectives have been developed for Recycle Plastics Ltd, whose management is considering designing a balanced scorecard. Required: Using the Balanced Scorecard and based on the objectives provided, draw a strategy map for Recycle Plastics Ltd. (5 marks) ANSWER b)