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Question 4 8 of 5 0 Always make sure you before prescribing a solution to a customer problem. empathize with the customer understand the issue
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Always make sure you before prescribing a solution to a customer problem.
empathize with the customer
understand the issue
apologize sincerely
read from your script
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Strategic Marketing
Authors: Nigel Piercy and David Cravens
10th edition
78028906, 978-0078028908
