Question 4 (b) Ninja Van, Southeast Asia's leading logistics provider, is responsible for delivering the online orders for this online store. As an operations manager for Ninja Van, you are tasked with coming up with solutions to cope with the fluctuations in demand for this store. Analyse how you can use short-term capacity management strategies (i.e. either by adjusting short-term capacity levels or influencing demand) to cope with the demand fluctuations. In your answer, identify two (2) strategies that you think can best work for Ninja Van. Give reasons to support your answer. (10 marks)