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QUESTION 4 The Banking Code of Practice sets out the standards of practice and service in the Australian banking industry.' forindividual and small business customers.

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QUESTION 4 The Banking Code of Practice sets out the standards of practice and service in the Australian banking industry.' forindividual and small business customers. The Code provides safeguards and protections which are not set out in the law. It complements the law and, in some areas, sets higher standards than the law. [5 Marks] h. Drawing from httpsfwwausbanking.org.auibanking-code! the code includes an obligation for taking extra care with customers who are experiencing 1Ilruli'n'e-ralsilit'yr. 3. Describe 5 examples of what "vulnerability" could mean in this context b. What should a broker do if they.r identif',r a potential customer as "vulnerable\

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