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QUESTION 4 What is the first step in adding a social CRM strategy in your marketing mix? Find a social CRM tool Hire an
QUESTION 4 What is the first step in adding a social CRM strategy in your marketing mix? Find a social CRM tool Hire an expert in social CRM Identify the organizational problem you want to solve O Get leadership buy-in Click Save and Submit to save and submit. Click Save All Answers to
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