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Question 5 (20 marks) 5.1 As noted in the case study Operations leaders must fully rethink their organizations and capabilities to deliver not only short-term

Question 5 (20 marks) 5.1 As noted in the case study Operations leaders must fully rethink their organizations and capabilities to deliver not only short-term financial improvement, but also longer-term value creation through efficiency, resilience, agility, and digitization. In light of this Khanyi Cycles a manufacturer of bikes has just started selling the new Cyclone Mountain Bike, with the monthly sales as shown in the table. First co-owner Bob Mabhena wants to forecast using exponential smoothing by initially setting February's forecast equal to January's sales with a smoothing constant of 0.1. Co- Owner Sizwe on the other hand wants to use a three-period moving average. (Round off to 2 decimal places) January February March April May Sales 400 380 410 375 Bob - 400 Sizwe 5.1.1 Complete the table and highlight the forecast figures for the months of April and May for both Bob and Sizwe and comment on the appropriateness of the forecasting methods applied. Assume sales for May are 405.

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