QUESTION $62$

Ford Motor Company used research and listened to concerns from its key publics. It then changed its operations and vehicle design in the interest of its publics based on their input. By listening and addressing feedback, Ford was able to benefit both stakeholders and the company. This is an example of

a$.$ the company's contests and promotions

b$.$ the company's financials

c$.$ the events it holds

d$.$ the product it sells