Question # 7

-As a project manager, you are the liaison and key face-to-face contact for both the client and the project team

- Recently your project team has been underperforming (aka "making mistakes") and it has been a bit uncomfortable at recent client meetings where you've had to share some of these errors.

- You feel as if your personal credibility is being brought into question, and the relationship with your client for the future is being jeopardized. The frustrating part is that these are not your errors but a member of the team.

Is it okay for you to deflect the blame for these errors

to members of your team

or is it your duty to take responsibility for the team?

Question #8 - You are employed by a professional services agency. If a client is paying for a project, are you ultimately more responsible to the client or the company/ agency you work for?

Whose side should you take?