Question 7 Devise and apply a strategy to establish productive relationships with colleagues, you need to match the following options with the correct strategies. a. Brainstorm the strategy. b. Document the strategy. c. Test/apply the strategy in the group. d. Describe how you ensured that the devised strategy. i. involves colleagues in the development of goals and objectives and as a sounding board; ii. identified and used opportunities for colleagues to discuss work-related and personal issues when appropriate; iii. offered feedback and advice in a positive manner and that all undertakings are met as agreed; iv. informed colleagues about developments and changes that may affect them; and raised concerns over quality of work directly with the colleague. Satisfactory 0 Verbal Questioning required O Yes O No Satisfactory O Yes O No Question 8 Appropriate people in the company to whom you can refer conflict situations may include: (Circle all the correct answer/s) a) managers b) industrial committee and other people with specialist responsibilities C) other employees d) customers e) contractors f) supervisors