Question $8$

$1$ points

Critical success factors $($CSFs$)$ and key performance indicators $($KPIs$)$ are the two core metrics used within a business to track progress or success. What is the relationship between CSFs and KPIs?

CSFs are business strategy elements, whereas KPIs measure the progress of the CSFs$.$

KPIs are used first, and CSFs are applied later.

KPIs promote employees on their performance, whereas CSFs demote employees based on their performance.

CSFs build the business environment, whereas KPIs explain how to build the CSFs$.$