Question 9 1 pts You've just purchased some new software for your laptop, but you can't seem to figure out how to install it correctly. When you call tech support, you're calling the company's Question 3 1 pts Before National Bank rolled out its new online banking system, it held numerous training sessions with managers and employees. It also executed a massive campaign to convince its customers of the benefits of the new system and to educate them on using it. These activities were all part of the bank's