How has e-mail changed your expectations about communication turnaround time? For each situation below, indicate how long
Question:
How has e-mail changed your expectations about communication turnaround time? For each situation below, indicate how long you would expect to wait for a reply. Take part in a class discussion of your responses and your reasons for them. (Objective 4)
a. An e-mail request for a quote on auto insurance submitted to the e-mail address given on an insurance company’s website.
b. An e-mail to your business communication instructor, sent at noon on Wednesday, inquiring about an assignment due Thursday.
c. An e-mail to your best friend, a student at a different school.
d. An e-mail request for a $5 rebate submitted to an office supply store’s website.
e. A product inquiry submitted to the e-mail address given on a manufacturer’s home page.
f. An e-mail complaint about a product that you purchased over the Internet.
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