Question 9 (2 points) can help organizations manage detailed information about their customers in order to provide them with a more efficient and personalized customer service experience. CRM systems VMI systems EDI systems POS systems Question 10 (2 points) A is usually a customer's return portion of an invoice or a tear-off portion of a check that has a simple explanation of the reasons for the payment. This document also includes invoice numbers and transaction line-item descriptions. O remittance advice debit memo receiving report blind purchase order