Question: Although a very detailed change proposal may prevent people from making their own connections, as discussed in the case, it may lead others to consider the proposal to be vague and unfinished. How do you balance these two concerns? What guidelines would you use to ensure that you are not veering too far off in either direction?

Case 4 : Blue cross and blue shield, and other: understanding the science behind change. page 521

O'Brien, J., Marakas, G. (2011). Management of Information Systems. New York, NY. McGraw-Hill Irwin