Question	Answer
What is an inclusive meeting?
What is a structured meeting?
Select and outline three (3) structured and briefly inclusive meeting procedures you could use when managing meetings.	Procedure	Outline words/procedure)

Question 5

Review the policies and procedures folder provided.

Review the following policies and procedures:

1. Meeting procedures
2. Communication policy
3. Information management policy
4. Marketing policy

Briefly outline the structure and content of each of the policies and procedures, and explain how they may relate to one or more of the following:

• Presenting and negotiating
• Leading and participating in a meeting
• Making a presentation
• Confidentiality of information

Policies and procedures	Outline (policy and procedures)
Meeting procedures
Communication policy
Information management policy
Marketing policy

Question 6

Explain how the communication tone, structure and style may impact on others. Provide an example of each.

Question	Answer
Explain how the communication tone, structure and style may impact on others.
Examples	Communication...	Example
Tone
Structure
Style