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Question B. 1. Referring to the TQM course, please explain how you can apply Demings approach for: Improving quality Implementing the Philosophy 2. To which

Question B.

1. Referring to the TQM course, please explain how you can apply Demings approach for:

Improving quality

Implementing the Philosophy

2. To which extend this approach can be applied in your work environment. Please elaborate.

Question C.

1. What are the Quality Management Principles related to ISO 9000:2000?

2. How these principles converge with Demings approach, please elaborate.

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