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Question B1 In order to have a successful implementation of TQM, the organization needs to overcome the difficulties and at the same time continuously promotes

Question B1 In order to have a successful implementation of TQM, the organization needs to overcome the difficulties and at the same time continuously promotes the benefit to the workforce.

a) Discuss FIVE (5) common obstacles of TQM implementation in Malaysia.

b) In your opinion, which of those obstacles may persist in your organization during the introduction of TQM initiatives.

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