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Question: Consider again the example of the three - step airport security. The first step, verifying ID and boarding pass, takes 3 0 seconds per
Question: Consider again the example of the threestep airport security. The first step, verifying ID and boarding pass, takes seconds per passenger. The second step, searching the passenger for metal objects using a metal detector, takes seconds per passenger. The third step, running the carry on luggage through an Xray machine, takes seconds per passenger. Assume that there are many customers waiting in the process.
a Which resource is the bottleneck?
b What is the capacity of the process?
c What is the process flow rate?
d What is the utilization of the metal detector?
e What is the process cycle time?
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