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Part $1$

Assume you have used an online service to make an airline reservation. The following$$ day, you receive an$$ e$-$mail containing a questionnaire asking you to rate the quality of the experience. Discuss both the advantages and disadvantages of using this form of questionnaire delivery.

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Part $1$

What are the$$ advantages? Select all that apply.

A$.$

Answers are anonymous

B$.$

Easy

C$.$

Inexpensive

D$.$

High response rate