Question

1. Describe a technique or strategy you could use to maximise workforce participation in each of the following:
2. Change management
3. Consultation
4. Evaluating the process and outcomes
5. Generating ideas and options
6. Managing conflict and resolving problems

Question

Outline the following two theories for organisational behaviour and dynamics relevant to planning and implementing organisational development:

1. Organisational Development Theory
2. Kotter's Change Model

Question

1. Explain what the impact of legislation has on organisational development and change.

Question

List two aspects of organisational culture that can lead to resistance to change and explain how you can address them during planning and implementation of changes.