QUESTION ON BUSINESS RESEARCH:

'Companies benefit through employees' loyalty. Crude downsizing in organizations during the recession crushed the loyalty of millions. The economic benefits of loyalty embrace lower recruitment and training costs, higher productivity of workers, customer satisfaction, and the boost to morale of fresh recruits. In order that these benefits are not lost, some companies while downsizing try various gimmicks. Flex leave, for instance, is one. This helps employees receive 20% of their salary, employer provided benefits, while they take a 6-to-12-month sabbatical, with a call option on their services. Others try alternatives like more communication, hand holding, and the like'.

A Company wants you to carry out research to decide its downsizing policy. Use the theoretical information given above and answer the following:

1. State two objectives of this research

2. Draw a theoretical framework and label all variables.

3 What are different types of variables in a theoretical framework? Explain each by taking this example.