QUESTION ONE [40] 1.1 A business letter is the best method that an outsider may have in communicating with an organisation. Therefore, the contents and presentation are very important as they have a considerable impact on the reader. You have been tasked to write a letter to staff members informing them of a pay cut as a result of the economic recession due to the COVID 19 pandemic. (20) 1.2 Due to the looming pay cuts as outlined in the scenario above, critically discuss the importance of verbal communication. QUESTION TWO [10] Preparation for a presentation should involve design of any visual aids which help the audience to understand what is being said. Images and diagrams can convey messages and information which, if spoken, would take longer to explain and be harder to digest. Discuss the use of visual aids in a presentation. Guidelines 1. This is a research-based assignment and requires evidence of research 2. Make sure that you have carefully read and fully understood the question before answering. Answer the question fully but concisely and as directly as possible. Follow all specific instructions for questions (e.g. use examples to support your answer). 3. Answer all questions in your own words. Do not copy any text from the notes, readings, or other sources. The assignment must be your own work only