Question:

RGD's staff noticed that customers are purchasing products that the company does not have in its warehouse. After watching all the security footage and warehouse access logs warehouse, RGD's management is confident that theft can be ruled out as a potential cause for non-existing products.

Since the missing inventory problem has been detected at the picking stage, the cause must be in an earlier, related process.

plus, management would like you to identify any other weaknesses discovered (i.e., aside from the missing inventory problem), and how to address.

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