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QUESTION THREE Using examples from one or more airlines of your choice, explain how situational variables can be effectively used to create better customer experience

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QUESTION THREE Using examples from one or more airlines of your choice, explain how situational variables can be effectively used to create better customer experience and value. (12.5 marks). *Populate your answers here... *Write the number of words at the end in brackets (800 maximum). *Add list of references if applicable

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