Question Zack Anderson is developing a lucrative personal injury practice. While last year he handled only a few auto accident cases, this year he anticipates closing up to a hundred cases, most of them involving two-car collisions. Many of the letters, pleadings, motions, and discovery requests are basically similar in each case, with minor changes in the basic facts, locations, and names of the parties. What methods can he use to make the preparation of these documents more efficient, without having to type up totally new documents each time? What are the concerns with these methods, and how can he resolve these concerns