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Question2: Global Bike Case Study Product ProdDescr ProdCat CatDescr Division SalesQuantity RevenueUSD DiscountUSD CostsUSD PRTR1000 Professional Touring Bike-Black TOU Touring Bike BI 4 14080.02 422.41

Question2:

Global Bike Case Study

Product

ProdDescr

ProdCat

CatDescr

Division

SalesQuantity

RevenueUSD

DiscountUSD

CostsUSD

PRTR1000

Professional Touring Bike-Black

TOU

Touring Bike

BI

4

14080.02

422.41

8320

DXTR1000

Deluxe Touring Bike-Black

TOU

Touring Bike

BI

8

26400

792

15600

The data set for your analysis includes variables related to Global Bikes most recent sales data. You should be familiar with most of the variables, but here are some hints on this data set. Problem Statement: The sales team at Global Bike (GB) is concerned about new competitors in the market. A strategic planning meeting is scheduled for the first of the month. Your job is to explore the data and provide insights into GBs current customer base and sales data. Nina Kane and her colleagues in Germany believe that Global Bike has 4 groups of customers with distinct characteristics. She also knows that customers have changed over the past few years and so any analysis that you provide on the groups should be focused on the newest data available.

Create a cluster analysis for Nina.

1. What can you tell Nina about the customer groups? 2. Define how you clustered the transactions for Nina. 3. What variables did you use? 4. Did you use any filters? 5. If so what were they?

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